Privacy Policy

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Effective Date: 8th October 2023

1. Introduction

Welcome to Mia Online UK ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to inform you about how we collect, use, and safeguard your personal data when you use our online store.

By accessing or using our online store, you agree to the terms and conditions outlined in this Privacy Policy. If you do not agree with any aspect of this policy, please do not use our services.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information: When you make a purchase, we may collect personal information such as your name, email address, postal address, phone number, and payment information.

2.2. Browsing Information: We collect data related to your visits to our website, including your IP address, browser type, operating system, and the pages you visit. We may also use cookies and similar technologies to track your online activity.

2.3. Order History: We retain information about your purchase history, including products you've ordered, payment history, and shipping details.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1. Processing Orders: To process and fulfil your orders, including billing and shipping.

3.2. Account Management: Communicate with you and provide customer support.

3.3. Analytics: To analyse and improve our website, services, and user experience.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third parties under the following circumstances:

4.1. Service Providers: We may share your information with third-party service providers who assist us in processing orders, delivering products, and other operational tasks.

4.2. Legal Compliance: We may disclose your information when required by law, to protect our rights or those of others, or to comply with a court order or legal process.

4.3. Business Transfers: In the event of a merger, acquisition, or other corporate transaction, your information may be transferred to a third party as part of the deal.

5. Your Choices

You have the following choices regarding your personal information:

5.1. Access: You can access, update, or correct your personal information by logging into your Etsy account.

5.2. Marketing Communications: You can opt out of marketing communications by following the instructions provided by Etsy.

5.3. Cookies: You can manage cookies through your browser settings, but disabling cookies may affect your experience on our website.

6. Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of online transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. If we become aware of personal information collected from minors without parental consent, we will take steps to delete that information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and the date of the last revision will be updated.

9. Contact Us

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at info@mia-online.co.uk

Mia Online UK

info@mia-online.co.uk

Last Updated: 17/12/2024

By using our online store, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Privacy Policy.